you have to do is send us an e-mail (by making a Booking Request)
All rates are quoted in
You will receive confirmation and
instructions through e-mail . Please
print it and have it with you during the tour. Reservations made during the
working days of the week will be
confirmed (normally) within 24 hours.
If for any reason you do not receive notification please contact us
We would greatly appreciate an earliest possible
cancellation notification which should be made through e-mail.
For private tours and
, Full refund if cancelled up to 72 hours prior to the agreed date and
time. No refund if cancelled within the last 72 hours prior to the agreed date
- Follow the instructions indicated on your voucher or
- If you are
unable to locate the driver, please ask port authority police to show you the
meeting point for private tours. Or, use the phone number that
appears on your voucher, or e-mail.
- Maximum waiting time for private transfers with
collection at the airport/port/station will be one (1) hour after the arrival
time. After this time limit, the service will not be guaranteed. Nevertheless, unexpected thing happen
sometimes. If the customer is stuck in
immigration or has lost luggage please call the emergency number that appears
on your voucher or, e-mail.
- Pick up from cruise ship terminals are agreed to,
and will take place at the time indicated on the voucher, or e-mail.
Explorer cannot be held liable for any accident or injury incurred by the
client of any kind how so ever caused through any third party directly or
indirectly. Such claims must be dealt with directly by the supplier of the
actual service concerned.
We will never willfully disclose personal information about you to any
third party without first having obtained your permission, unless we are
instructed to do so by a legal authority. Further, it is our policy to take all
reasonable steps to ensure that your personal data is securely maintained with
access limited to those who need such access to provide the requested services
The difference between the van driver and the professional tour guide
(or, why we recommend using a licensed tour guide when visiting a museum,
or archaeological site):
In order to protect our cultural heritage, the Greek government allows guided tours to be performed only by officially licensed guides to offer their services within archaeological sites, museums and churches throughout Greek territory.
A professional, licensed tour guide has been trained in a special school for three years so that he/she can accurately present to the visitor all the historical events and bring to life the story of each place, connecting it with life in modern Greece. Choosing to visit an archaeological site with a professional licensed tour guide will enhance your experience and give you the opportunity for an in-depth analysis and presentation of what you see. Also, the history of each site can be related to the history of other parts of Greece you may visit, so you will eventually have a complete and in-depth experience of your visit to the country. Private guided tours are ideal for families with young children, who are usually fascinated when they visit the home of Alexander the Great, Hercules, Poseidon, etc. getting kids more involved in the tour, which will make it even more interesting for them! Your tour guide can also provide you with accurate information about the various local attractions you can visit, as well as information about the local community and its customs.
The driver will drive you from one site to the other
and will be waiting for you at a designated area. He will not accompany you to
the archaeological sites and museums because he is not a professional licensed
tour guide. Usually drivers know Greek history and mythology and can tell you
about the sites on the way there, but their knowledge is rather limited.